Howard’s Inner Circle, No. 45: Futility?

Store managers say, “Don’t tell me us about an employee’s superior customer service. Go on our online site and tell corporate.”

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Above may be reproduced in full if that fact is stated and Howard Wolosky at http://howardwolosky.blogspot.com is credited as the author.
© 2011

Howard’s Inner Circle, No. 44 Are You? Am I?

Being successful depends of how success is measured, and who is doing the measuring.
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Above may be reproduced in full if that fact is stated and Howard Wolosky at

http://howardwolosky.blogspot.com is credited as the author.
© 2011

Howard’s Inner Circle No. 43:Dignity

Woman pushing empty wheelchair, just in front of older woman looking at fruit, treating her client like her mother.
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Above may be reproduced in full if that fact is stated and Howard Wolosky at http://howardwolosky.blogspot.com is credited as the author.
© 2011

Howard’s Inner Circle, No. 42: Change Management

Is change management having a sandwich, but only toasting one of the slices of bread?

© 2011
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Above may be reproduced in full if that fact is stated and Howard Wolosky at http://howardwolosky.blogspot.com is credited as the author. Change management